NOW at CFCCA 2018 photo by On the Brink Studio

Front of House Assistant (Part-Time)

Hours:                        Part time, 0.2 FTE (7.5 hours per week) working Saturdays
Salary:                        Assistant Grade, £66.92 per day
Contract:                    Permanent
Location:                    Manchester
Responsible to:         Volunteer Project Coordinator

We are seeking a Front of House Assistant to bring their experience and enthusiasm to ensure a positive first experience of CFCCA for our weekend visitors. Working Saturdays, the candidate will maintain excellent visitor services through supporting the Volunteer Project Coordinator and front of house volunteer team to carry out reception duties, including meeting and greeting visitors, answering telephone calls and responding to enquiries. The role will also support the Operations team to ensure CFCCA’s venue is clean, safe and welcoming for audiences, artists, contractors and staff.

Our workforce should be representative of the artists and audiences we seek to engage and currently, this is not the case. In a commitment to positive action therefore, we particularly encourage applications from candidates of Chinese heritage, to bring the necessary lived experience and nuanced understandings of being Chinese to this visitor facing role. However, we welcome candidates of all backgrounds that meet the person specification.

Person Specification

Essential

  • Enthusiastic and confident with a hands-on attitude
  • Good communicator who enjoys engaging with diverse groups of people
  • Ability to work under your own initiative as well as part of a team
  • Good IT skills with the ability to pick up new skills quickly
  • Reliable with excellent time keeping and time management
  • Commitment to championing inclusivity, equity and diversity
  • An active interest in contemporary arts

Desirable

  • Fluent in Mandarin or Cantonese

How to apply

Please download our CFCCA Front of House Assistant – Application Pack 2021 to view the full job description. To apply for the post please submit a CV and expression of interest which should be no more than 2 sides of A4 and that outlines how you feel you meet the person specification and how your experience relates to the job description. Applications should be clearly marked ‘Front of House Assistant’ and sent via email along with a completed CFCCA Equality Monitoring form and Request for Further Information form for the attention of Abbie Hawkins to: abbie@cfcca.org.uk

The deadline for applications is 17 May 2021, 12 noon. Please note that late applications will not be accepted.

Interviews will take place on 25 May 2021 and will take place virtually via Zoom.